TR LABS SOLUTIONS

AI that goes through your customer conversations, answers questions about your business and takes on the repeat calls

Three solutions from TR Labs, Dedicated Human AI Team. Each one works on its own, so you can improve one department without changing how the rest of the company runs. Together they share one picture of your data and find what no single tool would see. Your systems stay as they are, and your people stay in charge of every decision.

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Sales Intelligence · weekly reportDemo data
AK
Anna K.38 calls · 210 chats
Reviewed
MR
Marek R.Chats in review
In progress
SD
Sofia D.6 objections found
Worth replaying
Demo calls~214
Demo chats~1,180
01

Sales Intelligence

It listens to your team’s calls and reads their chats with customers, then gives the head of sales a short report: what came up, where customers pushed back, which moments are worth replaying. The manager still makes the call, the report shows where to look.

BEST FOR

Sales departments and the people who lead them, and account management teams that look after existing customers

See the demo

Sound familiar?

The head of sales can listen to only a small part of the calls, so feedback depends on which recordings happen to get opened

The same objections come up again and again, but nobody sees the pattern across the whole team

Signals get lost in chats: a customer mentions a competitor, asks about a bigger volume or hints they are about to leave, and it never reaches the CRM

New people take a long time to reach the level of the best ones, because what the best ones do is not written down anywhere

How Sales Intelligence helps

Sales Intelligence goes through every call and chat of the whole team and turns them into a short report: what customers talk about, where they push back, which deals are at risk and which moments are worth replaying. Every finding links to the exact conversation, so the head of sales can check it in a minute.

02

Voice Agent

It takes on the repeat conversations with customers, in sales and on the first line of support. It handles the standard part of the call in a natural voice and passes anything complex to your people, with the context already collected.

BEST FOR

First-line customer support, order and delivery desks, front desks and reservations: anywhere the phone rings with the same questions all day

See the demo

Sound familiar?

A large part of every day goes to the same questions: where is my order, when will it arrive, is it in stock, can I change my booking

Calls peak at the worst moments, and the ones that come in after hours or during a rush go unanswered

First-line roles are hard to hire for and hard to keep, and experienced people end up answering repeat calls instead of solving real problems

How Voice Agent helps

Voice Agent picks up the standard part of these conversations in a natural voice, using the data from your own systems. When a call needs a person, it hands it over with the context already collected, so the customer doesn’t have to repeat anything.

03

Chat

Chat knows what is happening across your company: every order, every conversation with a customer, every campaign, every step in operations. Use it to keep control of the business in minutes, to find out why things change, and to brainstorm growth strategies with an AI that knows every detail and has the full context.

BEST FOR

Owners, leadership and the people who run departments, branches and operations: anyone who needs the full picture of the company to make decisions.

See the demo

Used for

01

Keeping control of the business, fast.

Ask how the company is doing today and get a clear answer across sales, operations, marketing and customer service, without waiting for reports.

02

Finding out why.

When a number moves, Chat traces the cause across departments: a drop in repeat orders linked to delivery delays, a spike in complaints linked to one product or one branch, a campaign that brought traffic but not sales.

03

Brainstorming growth strategies.

Test ideas, weigh options and plan the next move with an AI that already knows your numbers, your customers and your processes, and can compare them with what is happening in your market.

Sound familiar?

Each department sees its own part, and nobody sees how sales, operations, marketing and customer service affect each other

A trend inside the company becomes visible only when it is already in the quarterly results

When a number drops, it is hard to tell whether the problem is yours or the whole market is moving

Getting a clear picture means waiting for reports from several people, and those reports don't match

Strategy sessions start from partial information, because nobody in the room has the full context, and an outside consultant would need weeks to get it

How Chat helps

Chat works on top of the systems already in place and keeps track of what happens in them: orders and stock, operational processes, marketing activity and conversations with customers, including the signals Sales Intelligence and Voice Agent catch. It notices internal tendencies as they form, links cause and effect across departments, and compares what it sees with the outside world. Because it holds the full context, it can take part in planning: challenge an idea, show what the data says about it and suggest what to test next. Every answer shows where it comes from, and where there is no data, Chat says so instead of guessing.

Example questionDemo data
How much did we sell this month?
ChatSet up by our team
Answers from your data
Your case?Talk to us →

Start with one department. Grow from there.

On its own

Every solution solves a real problem by itself. If what hurts today is the time your head of sales spends listening to calls, you start with Sales Intelligence and the rest of the company carries on as before. You don’t need a company-wide project to begin, and nothing that already works gets rebuilt.

Together

Run them together and they share the same layer of your data. Each new solution goes live faster, because the data work is already done, and patterns start to show up across departments: a complaint in a chat that points to a stock problem, a run of repeat calls that shows where a process breaks.

Sales IntelligenceCalls & chats of the sales team
Voice AgentRepeat calls in sales & support
ChatQuestions from leadership
One shared layer of your dataYour systems stay as they are

SALES INTELLIGENCE, CHAT, VOICE AGENT

What each solution takes off your team’s plate

WHAT YOU GET
Sales Intelligence

Every rep, not a sample

Sales Intelligence goes through calls and chats from the whole team. Before, the head of sales listened to whatever there was time for.

No more picking which recordings to open.
Sales Intelligence

A report instead of a hundred chats

What was discussed, where customers pushed back, which moments are worth replaying.

The head of sales reads it in a few minutes.
Chat

You ask, it answers

How much we sold this month, what is sitting in the warehouse, who stopped ordering. Plain questions, plain words.

Every answer shows where it comes from.
Chat

Nothing to build by hand

You don’t write queries or dig through tables. Everything is set up before you start.

Set up by our team. Your systems stay as they are.
Chat

Answers only from your data

Chat works only with the sources you agreed to. If there is no stock data in there, it says so instead of guessing.

Sources are chosen together at the start.
Voice Agent

The repeat calls go to AI

Voice Agent handles the standard part of the conversation, in sales and in support.

Your people keep the conversations that need them.

Your data stays protected

Handing company data to an outside service is a real risk. Customer records, commercial terms and internal conversations can end up where you no longer control them. Every TR Labs solution works with your data under agreed, limited access, and all client data is secured. What we read and what we may write is agreed in writing before anything starts, and nothing is written to your systems without your approval.

GETTING STARTED

Three steps to the first result

1

Pick one solution

We look at what gets in the way most: the conversations, the data or the calls. You start with one, not all three.

The rest can be added later, on the same data.
2

We set it up

Our team fits the solution to the way your department already works, on top of the systems you run.

From you, we need agreed access and a little time.
3

Your team uses it

The head of sales reads the report, the team asks the chat, the agent takes the repeat calls.

Your CRM and the rest of your tools stay as they are.
1Audit2Blueprint3Build and integration4Deploy and keep improving
First results< 1 monthwithin the first month
Working system1–2 monthsin place and running
Accuracy60% → 97%within three months in our deployments

The rollout follows the same four stages we have used on previous projects: Audit, Blueprint, Build and integration, Deploy and keep improving. First results come within the first month, and a working system is in place in 1 to 2 months. In our deployments, accuracy has grown from 60% to 97% within three months.

See how the integration works →

We Close The Gaps.
You Grow.

Book a session and we will show you live services running on real operational work, then map where a Dedicated Human AI Team would free up the most capacity in your business.

In 30 minutes
you'll see:

  • Live AI services running on real operations
  • A capacity map for your business
  • How a Dedicated Human AI Team plugs in

No slides. No obligation.

Book Your Session

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